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Find Madeleine
Welcome to the Find Madeleine forum!

This is a private forum. All new members are requested to make at least ONE post within a week of your account being activated. The Find Madeleine forum staff have taken these steps in order to safeguard our forum and its members using it.

You may want to do this in the Introduce Yourself area or during a chat in The Fireplace Chat area. There are plenty of places to post, even if it is just a hello message. Posting at least ONE message will let us know that you wish to keep your account. We fully understand that some members do not have the time to post on a regular basis but we feel this is a very reasonable request.

Any accounts that remains at 0 posts after one week will be deleted.

Regards,
Admin
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Find Madeleine

For Madeleine McCann and all missing and exploited children worldwide.

WE WILL GO WHERE THE EVIDENCE TAKES US!
Remember Madeleine McCann, Missing from Portugal on 3rd May, 2007............Please don't give up on Madeleine!!!!
Ajuda-me! Não desista de mim!..............Help me! Do not give up on me! .................... http://www.ajude-me.eu
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Portugal: Single operator manning ‘missing child’ helpline

Find Madeleine :: Missing, Found And Closed Cases :: General Information - Missing Children

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Portugal: Single operator manning ‘missing child’ helpline Empty Portugal: Single operator manning ‘missing child’ helpline

Post  Twiglet Sat Nov 27, 2010 1:12 am

The Portugal News

27 November 2010

Single operator manning ‘missing child’ helpline

In Portugal the European one-number helpline 116100, created specifically to report missing children, is being manned by a single operator, from Monday to Friday, during day working hours, as a lack of funding means reinforcement is not possible.

In Portugal, the second EU country to adhere to the 116100 service, after Hungary, calls are taken only from Monday to Friday, from 09h00 to 19h00 by employees of the Institute for Child Support (IAC).

Outside this timetable, and on weekends and national holidays, calls are forwarded to a recording that directs people to the PJ police without, in the meantime, supplying a specific contact number.

According to Manuel Coutinho, Secretary General of the IAC, this was the best solution found to counter a lack of financial resources and almost double the team, which includes psychologists, social welfare workers and teachers.

http://www.theportugalnews.com/cgi-bin/article.pl?id=1089-17
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